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    Wednesday, March 07, 2012  9:21 PM        35328 Customer-Supp_Paper_example.doc
     Wednesday, July 15, 2009  2:49 PM       418816 Customer_Focus_08_Baker.ppt
    Wednesday, March 07, 2012  8:26 PM        <dir> Getzen_PowerPoints
 Saturday, September 26, 2009  1:41 PM        <dir> Instructor_Module_PPTs
    Wednesday, March 07, 2012  8:28 PM        <dir> Lombardi_PowerPoints
    Wednesday, March 07, 2012  8:27 PM        <dir> Pointer_PowerPoints
    Wednesday, March 07, 2012  8:29 PM        <dir> QI_Framework_Samples
     Wednesday, July 15, 2009  2:49 PM      2898432 QI_Tools_and_Techniques_2007_Baker.ppt
     Wednesday, July 15, 2009  2:49 PM      1657344 Quality_Improvement_PDSA_MPRO_2007.ppt
    Wednesday, March 07, 2012  8:53 PM        69632 Team_Peer_Evaluation_Form.doc